Home / How It Works
Expert care, without the waiting room
Getting started takes about 2 minutes. A licensed provider reviews your visit, builds your plan and your treatment ships to your door.
- 100% online
- No insurance needed
- Free shipping
Our easy 4-step process
Complete your online visit
Answer a short questionnaire about your health history and goals. It takes about 2 minutes, from any device.
A licensed provider reviews it
A U.S.-licensed provider reviews your answers, messages you with any questions and builds your personal plan.
Treatment ships to your door
If approved, your medication is prepared by a state-licensed pharmacy and shipped free in discreet packaging.
Ongoing care and check-ins
Your care doesn’t stop after your first order. With every refill you check in with your provider, so your plan keeps working for you.
- Personalized dose adjustments
- Regular progress check-ins
- Message your care team any time in your patient portal
- Text alerts when your provider replies
What happens after you sign up
Complete your online visit in about 2 minutes.
A licensed provider reviews your visit and your plan.
The pharmacy prepares and ships your order with tracking.
Check in with your provider and adjust your plan.
Timing can vary by pharmacy and location. We email your tracking number as soon as your order ships.
Talk to our team first
Choosing the right treatment can feel confusing. Leave your details and a member of our clinical team will contact you, answer your questions and help you get started.
Prefer to call?
(855) 426-4552, Mon–Fri, 9:00am–5:00pm MT
Email us
Request a call back
By submitting, you agree to be contacted about your request. Please don’t include medical details in this form.
Questions about the process
Do I need to talk to a doctor on the phone or video?
Most consultations happen by secure chat in your patient portal, so you can reply when it suits you. In states that require it, your provider will schedule a short video visit.
Why do I pay before I'm approved?
Payment is collected during your medical screening so everything is ready once you’re approved, much like paying a copay before a visit. If a provider decides you’re not a candidate, your payment is fully refunded.
Can I change my medication later?
Yes. Message your provider any time, or bring it up at your next check-in.
Which states do you serve?
Our provider network covers most U.S. states. Your online visit confirms availability where you live.
Ready when you are
Choose a treatment and complete your 2-minute online visit.